Clear audio from your microphone is key to a successful webinar! Your audience has registered for your content so that they can hear your insights and perspective on a given topic - make sure to follow the below tips to ensure that your microphone is set up for success!
If this is your first time launching the BrightTALK presenter screen you will be asked to confirm that you "Allow" BrightTALK.com to access your microphone:
At any time, you can toggle your microphone on / off via:
Microphone is switched off (muted)
If you have multiple microphone (audio) devices available, you change switch between these by clicking on the video icon on the right-hand side of the Chrome address bar:
This will reveal a device configuration drop-down (if more than one device is present):
You may need to reload the presenter screen to see these device changes take effect.
Please note: If your computer does not have an integrated microphone then you may be able to connect an external microphone.
MacOS Mojave (10.14 or newer)
Apple has introduced additional security measures within MacOS Mojave. You will need to ensure that your 'Microphone' is allowed to be used by 'Google Chrome'.
1. You can update your security permissions by opening 'System Preferences':
2. Select the 'Security & Privacy' option, navigate to the 'Privacy' tab, and choose 'Microphone' to reveal the option to allow 'Google Chrome' permission: